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Terms & Conditions

Welcome to the Jolen Group website at, (the “Website”). Please read these terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms of Use“).

By accessing or using any part of the Website, you agree to be bound by the following terms, whether you have read the same or not. If you do not agree to all the terms and conditions in these Terms of Use, then you may not access the Website or use the Services.

Jolen Group at its sole discretion reserves the right to update, change or replace any part of these Terms of Use without prior notice. It is your responsibility to check this periodically for changes, which will go into effect on the last updated date specified above. Your continued use or access to the Website after any changes are posted implies acceptance of those changes.


You must be at least 18 years of age or older to consent to these Terms. If you are under 18, you shall not register as a member of the Website and shall not transact or use the Website or avail any Services.


The Website and each of the elements it comprises (i.e., designs, images, texts, content, videos, etc.) is owned by Jolen Group and are protected by intellectual property rights. No use, reproduction or representation of the Website (in whole or in part), on any media whatsoever, for any other purposes shall be prohibited. You shall not be authorized to make any such use of this Website as may be detrimental to the honor, repute or rights of any third parties involved.


The products and services available on the Website, including any samples that are provided, are for personal use only. You may not sell or resell, either directly or indirectly, any of the products, services, or samples that you purchase or receive from us. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Services, violate any laws in your jurisdiction (including but not limited to copyright laws). We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in a violation of our Terms of Use.

In addition to other prohibitions as set forth in the Terms of Use, you are strictly prohibited from using the Website or Content for any unlawful, obscene or immoral purpose, or to:

  • solicit others to perform or participate in any unlawful acts;
  • violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
  • violate, infringe, or misappropriate other people’s intellectual property, privacy, publicity, or other legal rights;
  • harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability, or to post or share anything that is otherwise objectionable;
  • submit false or misleading information;
  • upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
  • collect or track the personal information of others;
  • phish, pharm, pretext, spider, crawl, or scrape any portion of the Website;
  • interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet;
  • send unsolicited or unauthorized advertising or commercial communications, such as spam; or
  • advocate, encourage or assist any third party in doing any of the foregoing.

We reserve the right to terminate your use of the Service or any related website for violating these Terms of Use or engaging in any of the prohibited uses.


a) General provisions
We hereby remind you that inaccuracies and omissions may appear in the information available on this Website, particularly due to third parties. We hereby undertake to remove inaccuracies or to complete such information on the Website as soon as possible.

b) Information on the products and services
The products and services presented to you on this Website are not offered for sale but a general presentation of the range of the products and services that we distribute in the country where this Website is available.

c) Advice and beauty profile
The advice and information provided on this Website are for strictly indicative purposes and shall in no event replace a medical diagnosis or clinical consultation, nor be substituted for a medical treatment.

Accordingly, we cannot guarantee your entire satisfaction with the advice that results from the use of such tools and assume no liability for any use you may make thereof.
For any further information or in the event of doubt, we recommend that you consult your physician.

d) Third-party links
Certain content, products and services available via the Website may include materials from third-parties. Links appearing on the Website are for convenience only and are not endorsed by us, our affiliates or our partners of the referenced content, product, service, or supplier. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please carefully review the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


We may collect personal data related to you, particularly when you: (i) subscribe for a service; (ii) download downloadable content; (iii) sign in; (iv) apply for a game/competition; (v) send us an e-mail; (v) respond to a poll or study.


Cookies are small files that are left on your device while you browse the Website (such as the pages looked up, the date and time of such access, etc.) and which may be read whenever you access the same Website (hereinafter “Cookies”).


You may upload, submit, store, send, or receive content and data (your “User Content”) through the Website or to us, as permitted through the Website or as solicited through our advertising campaigns or promotions. We may, for example, ask you to respond on social media platforms with a specific hashtag relating to a campaign or our brand. By directing those responses to us, those responses and submissions are considered “User Content” for the purposes of this Terms of Use.

When you upload, submit, send, or otherwise provide your User Content through the Website or to us, you are acknowledging and agreeing to the following:

  • You confirm that you own all right, title and interest to your User Content, including any images, videos, and text included therein, and that your User Content does not infringe any intellectual property rights or violate privacy or publicity rights of any third party.
  • You give us and our Affiliates permission to repost, share, regram, copy, display, distribute, reproduce, modify, create derivative works of, or otherwise use (“Use”) your User Content on the Website, our social media feeds on Instagram and Facebook, print, email, display advertisements and other marketing channels (“Marketing Channels”), anywhere in the world and for any purpose. This permission does not expire.
  • You understand that your User Content may appear in connection with our advertising and promotions, in public view.
  • We are under no obligation to compensate you (monetarily or otherwise) for our Use of your User Content now or in the future.
  • We may remove your User Content from any Marketing Channel for any reason, or may just decide not to Use your User Content.
  • You release us, and our respective directors, officers, employees, agents, representatives, successors and assigns from and against all liability relating to your permission and our Use of your User Content.

You retain ownership of any intellectual property rights that you hold in your User Content.


We shall use our best efforts to maintain access to the Website and Downloadable Content at all times. However, we cannot guarantee the permanent availability and accessibility of the Website. Indeed, we may be required to momentarily suspend access to all or part of the Website, particularly for technical maintenance purposes.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our Website. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Use, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination and/or accordingly may deny you access to our Services (or any part thereof).